A chat assistant for a fictional hair salon that answers questions from the salon’s FAQ and passes anything else to the team.
A busy salon gets the same questions all day: opening hours, cancellations, colour appointments, parking. Answering them by phone interrupts stylists in the middle of an appointment, and questions sent after closing wait until the next morning.
The assistant answers only from the salon’s own FAQ. Every answer shows which FAQ entry it came from, so staff can check it and fix the source if something is out of date.
If no FAQ entry matches, the assistant says so and offers to pass the question to the team.
This demo runs entirely in your browser and matches your question to the sample FAQ by keywords. A client build would use a language model that answers from the salon’s documents, and could connect to its booking system.
Demo project: fictional business, sample data
This demo runs in your browser and needs JavaScript. The sample data it uses is listed below.
Workflow automation
Tell us about the workflow you want to improve. We’ll reply with how we would approach it.
