An embeddable chatbot that answers customer questions around the clock from a business’s own documents, and hands the conversation to a person by email when needed.
Customers of small businesses ask the same questions at all hours: opening times, prices, policies, how something works. Many of them arrive in the evening or at the weekend, when nobody is there to answer.
A small team cannot staff a chat around the clock, and building scripted chatbot flows by hand takes time it does not have.
CreoBot starts from what the business already has. The owner uploads their own documents, such as FAQs, price lists or policies, and the bot answers visitors’ questions from that material.
When the documents do not hold the answer, CreoBot is set up to say so and offer to connect the visitor with the team. The conversation then goes to the business by email, and the same handoff can trigger a Zapier webhook so it lands in the tools the business already uses.
See it in action
Watch the walkthrough (opens in a new tab)Workflow automation
Tell us about the workflow you want to improve. We’ll reply with how we would approach it.
